Tekkie Help.Biz is a boutique IT support company optimised for small and medium sized businesses.
Tekkie Help.Biz is part of Tekkie Help Pte Ltd, which was founded in 2012, to help people who need support with their technology. Since it’s launch, Tekkie Help has rapidly established itself as a leading provider of IT solutions in both the business and residential sectors. We differentiate ourselves by providing uniquely flexible, client-orientated solutions where service is paramount. We maintain a true can-do attitude!
Tekkie Help.Biz specialises in providing technology support, consultancy and infrastructure/equipment supply and set up to help to achieve your business goals.
For us, it is all about delivering excellent customer service and at the same time resolving people’s issues with their IT.”
We provide onsite support businesses, as well as people at home. We have multiple Tekkie Specialist with different specialisations, so there’s always an ‘expert’ on hand.”
Why choose Tekkie Help.Biz
Excellent credentials and experience
We are a professional, technically savvy and highly experienced team, dedicated to delivering the best service
One stop holistic technology support service
This has always been the crux of who we are. We are able to deal with a diverse range of technology ranging from entire network installations and hardware/ software troubleshooting and repairs to consultancy, IT training and hardware procurement.
We take the hassle out of technology
We understand how frustrating it is when things go wrong, especially if you don’t have a dedicated IT department to call on. We aim to get equipment and software functioning in the most effective and efficient way possible, leaving you to focus on your core business.
We understand that data and equipment are extremely precious to our customers and so we treat it with the upmost care, respect and discretion.
Competitively priced expertise
Specialised knowledge and expertise delivered in a friendly and understandable way is not cheap. However, we believe our pricing structure is reasonable and fair and we always endeavour to agree our charges with you before we start work.
We pride ourselves on our personal approach to customer service. We are able to tailor solutions to meet individual requirements and deliver solutions with excellent customer service.
I was extremely pleased with the level of service and professionalism shown by the staff of Tekkie Help. I had a very unusual issue regarding an email set up and Fadhil from Tekkie Help was determined to solve it. It was critical as I needed a functioning email to communicate with my clients in my new business. And Fadhil did solve it (with a little help from Bo, one of the owners of Tekkie Help). I have also used Tekkie Help for some software training and the technician they sent for the training was very good, patient and helpful. As a small business owner, it is good to know that I can always call Tekkie Help when I have a problem. I highly recommend this company. ... Read More
Really good. After being let down by another, it was great to get Tekkie Help to come over and sort it all out. Turned up on time, got on with the job with minimum of fuss and produced the results I wanted. I will use them again and recommend to anyone. ... Read More
We engaged Tekkie Help to overhaul our IT/WiFi networks and install a new Sonos sound system throughout the Gallery and we are very happy with the results. Bo gave us excellent advice on what we needed and made the whole process, from idea to installation, painless. The team worked efficiently and quickly with minimal disruption which is vital for a business like ours where people are walking around our space all day. We would highly recommend Tekkie Help for any business.
Thank you. ... Read More
Chris Churcher – Redsea Gallery
I recently did Google Analytics training with Tekkie Help and it was fantastic. Charles was a great teacher and really helped me to grasp what the platform can do. I really had my eyes opened! Sarah was very responsive to emails and swiftly organised the training for me, at a time and place convenient for me. Great service. ... Read More
I’ve engaged Tekkie Help, Singapore, thrice, in relation to my IT needs. The company sent Vincent over twice and he was very helpful with answering my Mac related queries and I could check off my list of to-know, to-have-answers and to-solve. For each of his visit, my objectives were met and it was a pleasure to work with Vincent given his friendliness and helpfulness.
For help with FaceBook Page set-up, it was Sarah who came by. She did a great job showing a techno dino the rope to navigating Facebook on my own. Sarah was totally patient in listening to what my website was about and in giving ideas in the presentation of the FB Page I was looking to set up. After the end of our session, she followed up with an email to summarize her guidance to me and asked to be informed when my website is launched so she could help to promote the page with a few existing Facebook groups of hers who may possibly be interested in the work that I do, to help build the audience. The fact that I only met her for the ﬁrst time and she offered this kind gesture, I was truly bowed over.
It gave me a sense of the “kampong” spirit that we in Singapore talk about. Helping a fellowman because we can and we feel it in us to do so. No expectations. Such expansiveness and such is the freedom to be…. thank you! ... Read More